Privacy Policy

Scoops of Serendipity (“we”, “our”, or “us”) is committed to protecting personal data in accordance with the Personal Data Protection Order (PDPO) of Brunei Darussalam, regulated by AITI.

Personal Data We Collect

We may collect personal data such as name, email address, phone number, enquiry details, booking information, and transaction data (where applicable).

Transaction Information

  • Order details (products purchased, quantity, price)

  • Payment status and transaction reference

⚠️ Important:
Payment card details (such as card number, CVV, or expiry date) are not stored on the website. These details are processed directly by third-party payment gateways.

Account & Technical Data (if applicable)

  • Username and password (if account is created)

  • IP address (for security and fraud prevention)

  • Browser and device information

Delivery Information

  • Delivery address

  • Delivery instructions (if provided by customer)

How This Data Is Used

Personal data collected during checkout is used to:

  • Process and fulfil orders

  • Communicate order status and updates

  • Process payments securely

  • Maintain transaction records

  • Comply with legal and accounting requirements

Data Sharing

Personal data may be shared with:

  • Payment gateway providers

  • Delivery or logistics partners

  • Website hosting providers

  • Accounting or invoicing systems (if applicable)

All third parties are required to handle personal data securely.

Purpose of Collection

Personal data is collected to respond to enquiries, provide services or products, process payments, improve our website, and comply with legal requirements.

Consent

By using this website and submitting your personal data, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

Disclosure of Personal Data

Personal data may be disclosed to third parties such as website hosting providers, payment gateway providers, and service partners where necessary.

Data Hosting and Storage

This website is hosted by a third party hosting provider based in Malaysia. Personal data may be stored on servers located outside Brunei Darussalam. Reasonable security measures are taken to protect personal data.

Data Breach Response

In the event of a personal data breach, reasonable steps will be taken to investigate and mitigate the issue. Where required, affected users and relevant authorities will be notified in accordance with PDPO obligations.

Access, Correction, and Deletion

You may request access, correction, or deletion of your personal data by
contacting us at: admin@churbyte.com

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